Communicating without connecting

Roanoke ValleyWe have more ways to communicate today than ever before.

There is instant messaging, smart phones, voice mail, email, presentations, and even the venerable memos.

Sometimes it seems that we are saying more and understanding less.

We have lots of ways to say things and plenty gets said.

Often in spite of all the communication, people don’t understand each other.

Part of the problem is people don’t say what they mean. Another challenge is that some folk hear what they want to hear.

The challenge is to not only get the audience’s attention but to set the stage so that a properly crafted message hits receptive ears.

Few people can do this consistently. There are lots of tips that can help get a message across, most of them don’t involve technology and certainly not Powerpoint slides.

If I could pick one thing as important in setting the stage and delivering a message, I would pick consistent eye contact.

If you cannot look a person in the eye and say what you have to say, then don’t bother saying it.